Senior Manager : Motherhub Operations
- Zepto
- 5 - 10 years
- Mumbai
- 9 days ago
- Email to a friend
- Report this job
Job Description
Job Title: Senior Manager Motherhub Operations
Location: Based on requirement
Department: Motherhub Operations
Job Purpose:
The Senior Manager Motherhub Operations is responsible for leading and managing large-scale hub operations involving dry goods processing, storage, inventory control, and distribution. This role ensures seamless functioning of the hub with a focus on operational efficiency, quality compliance, cost optimization, and safety. The ideal candidate will bring a strategic mindset, strong leadership, and proven operational expertise in high-volume supply chain environments.
Key Responsibilities:
1. Strategic Operations Oversight
- Oversee end-to-end operations of the motherhub including inbound, storage, processing, and outbound movement.
- Design and implement standard operating procedures for scalability, efficiency, and compliance.
- Drive continuous improvement initiatives across key operational areas.
2. Quality & Compliance Management
- Implement food safety and regulatory standards (FSSAI, HACCP) across operations.
- Conduct regular quality audits and drive compliance improvement measures.
3. Warehouse & Inventory Excellence
- Manage high-volume warehousing with focus on FIFO/FEFO, inventory accuracy, and reduction of aging stock.
- Implement best practices in inventory control, automation, and WMS/TMS utilization.
4. Team Leadership
- Lead a team of warehouse managers, supervisors, and operational staff.
- Drive performance management, upskilling, and employee engagement across all levels.
- Foster a culture of safety, accountability, and teamwork.
5. Supply Chain & Distribution
- Coordinate with logistics teams and 3PL partners to ensure timely and cost-effective deliveries.
- Monitor and optimize route planning, cost per shipment, and last-mile service levels.
- Support demand planning and ensure inventory availability.
6. Health, Safety & Hygiene
- Enforce health and hygiene protocols in compliance with food safety and facility standards.
- Monitor safety performance metrics and implement risk mitigation plans.
7. Budget & Cost Management
- Manage operations budgets and drive cost reduction initiatives.
- Track key metrics and analyze trends to support leadership with actionable insights.
8. Stakeholder & Cross-Functional Coordination
- Partner with supply chain planning, procurement, customer service, and external vendors to meet business goals.
- Serve as an escalation point for operational challenges.
Qualifications & Experience:
- Education: Bachelor's degree in Supply Chain, Engineering, Business, or related field. MBA preferred.
- Certifications: HACCP, ISO 22000, Six Sigma (preferred)
- Experience:
- Minimum 5 years of experience in supply chain, warehouse, or logistics management
- At least 2 years in a leadership role managing high-volume distribution centers or hubs
Skills Required:
- Strong leadership and team management skills
- Advanced proficiency in WMS, TMS, and Excel-based reporting
- Analytical thinking and problem-solving mindset
- In-depth knowledge of warehouse compliance, safety, and food handling standards
Key Performance Indicators (KPIs):
- Inventory accuracy and stock aging
- Order fulfillment rate and on-time delivery
- Operational cost per shipment
- Compliance and audit scores
- Employee performance and safety adherenceRole & responsibilities
Preferred candidate profile
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: ZeptoLocation(s): Mumbai
Keyskills: Last-Mile & Middle-Mile Logistics Inventory Management Warehouse Management Warehouse Operations KPI Tracking Cost Management Safety Management Process Improvement
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in