Systems Integration Advisor
- NTT DATA Business
- 5 - 10 years
- Bengaluru
- 13 hours ago
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Job Description
Req ID: 326483
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Integration Advisor to join our team in Bangalore, Karn taka (IN-KA), India (IN).
Infrastructure Management:
- Installation, Configuration, and Maintenance:Setting up and maintaining the Citrix VDI infrastructure, including servers, virtual machines, and related components.
- Monitoring and Performance Tuning:Regularly monitoring the health and performance of the VDI environment, identifying and resolving bottlenecks, and optimizing system settings.
- Upgrades and Patches:Applying updates, patches, and upgrades to Citrix components to maintain system stability and security.
- Storage Management:Managing and allocating storage for virtual disks, file systems, and other VDI-related resources.
- Backup and Recovery:Implementing and maintaining backup and disaster recovery procedures for the VDI environment.
User and Application Management:
- User Access and Permissions:Managing user accounts, groups, and permissions to control access to virtual desktops and applications.
- Application Publishing:Publishing applications to the VDI environment and ensuring they are accessible to users.
- Application Deployment:Deploying and managing applications within the VDI environment, including application layering and packaging.
- Profile Management:Managing user profiles within the VDI environment to ensure consistent settings and data access.
Troubleshooting and Support:
- Troubleshooting VDI Issues:Troubleshooting and resolving technical issues related to virtual desktops, applications, and connections.
- Providing User Support:Providing technical support to end-users experiencing issues with their virtual desktops and applications.
- Incident Management:Handling and resolving incidents related to the VDI environment.
- Documentation:Creating and maintaining documentation for VDI configurations, processes, and troubleshooting steps.
Security and Compliance:
- Security Configuration:Implementing and maintaining security configurations within the VDI environment to protect against threats.
- Compliance:Ensuring that the VDI environment meets industry standards and compliance requirements.
- Collaboration:Working with other IT teams, such as network and security teams, to ensure a secure and reliable VDI environment.
Other Responsibilities:
- Capacity Planning:Monitoring Citrix performance for capacity planning purposes.
- Root Cause Analysis:Participating in root cause analysis (RCA) to identify and address the underlying causes of issues.
- Continuous Improvement:Identifying opportunities to improve VDI performance, efficiency, and user experience.
- Staying Up-to-Date:Keeping up-to-date with new technologies and industry trends related to Citrix virtualization.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: NTT DATA BusinessLocation(s): Bengaluru+ View Contact
Keyskills: Publishing Infrastructure management Disaster recovery Packaging Incident management Troubleshooting Virtualization Technical support Monitoring Capacity planning
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