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Solutions Engineer (Infrastructure Cabling) @ Black Box

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 Solutions Engineer (Infrastructure Cabling)

Job Description

As a Sales Engineer (SE), you will be the technical lead responsible for defining customer requirements and designing solutions that fit from our portfolio of services.

  • Partner with account managers to develop strong relationships and opportunities with clients
  • Ability to interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals - adding value through inclusion of all company pillars
  • Leading meetings providing thought leadership to present portfolio and technical solutions to internal/external clients and partners
  • Participate in pre-bidding decision making efforts: review preliminary drawings and specifications, perform site visits, fully document information gathered
  • Serve as a technical liaison for customers, vendors, partners, subcontractors and Solutions Engineering team members
  • Proactively develop innovative solutions and programs to enhance business opportunities
  • Actively assist account managers in closing opportunities
  • Lead multidisciplinary teams of Solutions Engineers in our portfolio to develop cost summaries and proposals for complex projects
  • Implement and make recommendations to improve methodologies, core competencies and processes for deployment engineering to ensure stable and quality product & service delivery consistent with company objectives and client expectations
  • Maintains competency in established area(s) of expertise through vendor and industry training
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day operations and the client experience

Additional duties as assigned

  • The Sales Engineer should be competent in handling constant change and leading change with respect to Company resources, vendors and our customers. As a SE, you will be placed at the center of activities, entailing a high level of interaction with customers and internal organizations (project management, operations (delivery) and sales teams
  • Sales Engineers must have experience in presenting to diverse audiences and possess excellent written and oral communications skills with the ability to effectively correspond with all levels of a client organization in the technical, operational and executive suites
  • Sales Engineers must have experience in architecting complex solutions; which may include network infrastructure, voice infrastructure, paging and sound masking, campus backbone and data centers
  • Sales Engineers have design ownership of key strategic opportunities and are responsible for coordinating resources involved to ensure technical deliverables are properly completed and submitted in a timely manner and that expectations are realistic and achievable. Therefore, strong leadership and project management skills are required
  • Depth of knowledge with a wide variety of cabling materials and methods of installation as well as NEC Code, local code(s), and EIA/TIA/BICSI Standards as well as site, local, and federal guidelines and regulations
  • Ability to read and understand telecommunications plans and Construction Specifications Institute (Communications and Electrical Safety & Security - CSI Division 27 and 28) as they relate to infrastructure work
  • Proven reliability and dependability demonstrated through completing tasks on time and with minimal supervision
  • Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending best practices and methodologies

Technical Skills

  • Sales Engineers must be strong technology generalists who can speak with authority on a broad range of cabling and technology topics. They must have a strong working knowledge in the following technology areas
    • Network Infrastructure (copper/fiber cabling)
    • Edge Device cabling and integration
    • Campus and inner-building backbone cabling
    • Paging and Sound Masking Systems
    • Data Center Buildout

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Blackbox Analytics
Location(s): Bengaluru

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Keyskills:   Campus and inner-building backbone cabling Edge Device cabling and integration Paging and Sound Masking Systems Data Center Buildout Network Infrastructure (copper/fiber cabling)

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Black Box

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