Customer Service Executive
- MK Consultants
- 4 - 7 years
- Delhi, NCR
- 3 days ago
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Job Description
We are looking for a Customer service executive to provide administrative support to our team while working remotely.
As a key member of the Customer Service team, you will be responsible for a range of administrative tasks, including answering phone calls and emails, scheduling meetings with buyers, and keeping the management system up to date.
This role requires own laptop and a reliable internet connection.
You should be able to manage administrative projects efficiently and deliver high-quality work with minimal supervision.
Responsibilities:
- Respond to emails and phone calls
- Schedule meetings
- Place orders
- Manage a contact list
- Prepare customer spreadsheets and keep online records
- Organize managers Google Keep.
- Perform market research
- Create documents, as assigned
- Address employees administrative queries
- Provide customer service as the first point of contact
Requirements:
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Excellent phone, email, and instant messaging communication skills
- Excellent time management skills
- Solid organizational skills
- Graduates or above are preferred
- Should have a close environment without any background noise
FLUENT, ADVANCED LEVEL ENGLISH IS A MUST.
This position entails remote work during night hours (IST) .
Job Types: Full-time, Permanent
Pay: 28,000.00 - 35,000.00 per month in hand Salary
Schedule:
US based company
Night shift - 7:30 PM to 4:00 AM IST
Work Location: Remote
Job Classification
Industry: Gems & JewelleryFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: MK ConsultantsLocation(s): Delhi, NCR
Keyskills: Blended Process Communication Skills Customer Support Customer Service Fluent English Excel Email Writing
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