Field Tech Senior Specialist - 360 IT support @ NTT DATA Business

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Field Tech Senior Specialist - 360 IT support

NTT DATA Business
4 - 7 years
Hyderabad
2 months ago
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Job Description

Req ID: 316819

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Senior Specialist - 360 IT support to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Position Overview

What is the nature of the position and its services provided to the client?

360 IT Support APP and hardware
Asset Management
Conference room and technologies support
Mobility device support
Ad hoc project support

Client s Business Problem to Solve

(Role Importance and Details)

What are the key client solutions this position provides?

1. Hardware leasing and lifecycle

2. Turnkey IT support solutions

3. Mobile device management and support

4. Conference device management and support

General Duties and Tasks (Basic Required Qualifications)

What specifically will this person be doing?

1. L2 Onsite IT support presence covering Multiple technologies and solutions

2. Asset Management and managing device lifecycle including disposal and return to vendor

3. Liaise and work closely with client to ensure BAU needs are met

4. Ticket Management to ensure SLA and NPS requirements are achieved

5. Asset and mobile devices refresh

6. Conference room support including devices and technologies

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: NTT DATA Business
Location(s): Hyderabad

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Keyskills: Client solutions project support Technology consulting Artificial Intelligence IT support Leasing mobile device management Hardware Asset management Room

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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NTT DATA Business

NTT DATA Business Solutions designs, implements, manages and continuously enhances SAP solutions to make them work for companies and their people. Aiming to help companies to transform, grow and become more successful, NTT DATA Business Solutions connects with a more...

Field Tech Senior Specialist - 360 IT support @ NTT DATA Business

Home > IT Support