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Manager - Sales & Business Operations @ Vianam Healthtech

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 Manager - Sales & Business Operations

Job Description

Job Title: Manager - Patient Care Specialist
Location: Gurugram Sector 14

Working Days: 6

Experience Required: 3 - 6 Years

Interview Mode- Face to FaceWhat we are looking for:

HexaHealth is a fast-growing healthcare organization committed to enhancing patient care experiences. We are looking for a dynamic Manager - Patient Care Specialist to drive category growth, optimize service delivery, and ensure exceptional patient experiences.Eligibility:

  • Education: Bachelors degree in Business, Management, or related field (MBA preferred).
  • Experience: 3-6 years in category management, business strategy, or similar roles.
  • Strong analytical, communication, and stakeholder management skills.
  • Self-driven with a patient-first mindset and a results-oriented approach.

Job Responsibilities:

  • Develop and execute category growth strategies to enhance patient acquisition and retention.
  • Track key performance indicators (KPIs) like revenue, profitability, and patient satisfaction.
  • Conduct market research to identify trends and competitive insights.
  • Collaborate with product and tech teams to streamline service delivery.
  • Ensure high patient satisfaction by addressing feedback and resolving escalations.
  • Work closely with marketing, operations, and finance teams to meet business goals.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Sales Head (B2C)
Employement Type: Full time

Contact Details:

Company: Vianam Healthtech
Location(s): Noida, Gurugram

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Keyskills:   Business Expansion Business Management Business Development Sales Manager Data Handling Sales Management Business Development Management Sales Business Growth Outbound Sales Sales Development Operations Sales Planning

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Vianam Healthtech

About Hexa Health: At HEXA, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We would like to be synonymous with surgery information and discovery. We are working towards building India's largest hospital network, and we will ensure a...