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Payroll Senior Analyst, Human Resources Operations @ Cigna

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 Payroll Senior Analyst, Human Resources Operations

Job Description

Key Responsibilities:

  • Support the Human Resources Operations Asia Pacific Lead with the day-to-day payroll management mainly for India and other Asia Pacific markets when required.
  • Partner with our third-party payroll provider effectively to ensure accurate payments, reports and returns are being delivered timely to respective stakeholders.
  • Prepare the statutory calculations and reporting per respective markets requirements.
  • Liaise closely with Finance, HR team and other internal teams to ensure a smooth delivery of service between departments and working to always achieve best practice.
  • Act as Initial point of contact for employees in relation to the administration of both payroll and employee benefits and demonstrate the confidence and knowledge to bring any queries to a satisfactory and timely resolution.
  • Ensure the relevant HR database is up-to-dated, accurate and complies with local regulations.
  • Provide guidance and advice to HR team or employees in e-portals when required.
  • Assess continually the effectiveness of our payroll policy and process framework and proactively make recommendations for improvement on process streamline or automation to enhance employees experience.
  • Administrate a range of employee benefits ensuring accurate payroll deductions are gathered with regular and prompt reporting to third-party providers (e.g. pensions, medical, various insurances, tax etc).
  • Provide customer service support to internal customers including developing communication tools and updating internal IRIS page.
  • Support auditing of payroll data within the payroll team to maintain data integrity.
  • Administer invoices by reconciling, tracking and obtaining authorisation within agreed timescales.
  • Handle any ad-hoc assignments as required.

Required Skills/Experience:

  • Undergraduate in any discipline who is passionate in making an impact to our employees by creating a differentiated employee experience
  • Solid experience in day-to-day processing of India payroll is a must; relevant experience in managing Asia Pacific payroll is preferred
  • High proficiency in Microsoft Office in particular for Excel, PowerPoint and Word
  • Workday HR System experience is definitely an advantage
  • Organised, proactive and detail orientated
  • High level of learning agility in a fast-paced environment
  • Demonstration of good inter-personal capability and detail-orientation
  • Strong communication skills in Hindi and English

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Generalist
Employement Type: Full time

Contact Details:

Company: Cigna
Location(s): Bengaluru

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Keyskills:   Human Resources Operation project management recruitment quality assurance customer service payroll management data integrity ocess control human resource management

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