The suitable candidate will have at least 4 years' experience as a network security engineer
Experience in Cisco security along with any other firewall vendors experience would be a distinct advantage
Minimum of Cisco CCNP Certified Enterprise or Security or equivalent
Minimum of PCNSA PCNSE preferable
Experience in Juniper would be beneficial
Client-facing experience
English written and verbal skills; excellent phone manner
Firm grasp of how routing protocols and switching in Cisco products work
It is a requirement of the position that certifications and specializations achieved are kept current during your employment
Experience in web security and email security would be an advantage
Responsibilities:
Resolving customer issues or escalating to L3 engineer as required
Providing support to our clients on Cisco, Palo Alto & Juniper firewalls
Supporting Cisco security products
Experience of any of the following products would be advantageous; ISE, AnyConnect, Amp, Umbrella & Stealth watch, WSA, ESA & Duo
To work closely with the Professional Services team
You may be expected to become part of the on-call
Due to the nature of the work, the successful candidate will be required to work out of hours at times
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: IT Network - OtherEmployement Type: Full time