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Hotel Manager - Apprentice @ OYO

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 Hotel Manager - Apprentice

Job Description

Responsibilities:


Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests

  • Identify gaps and conduct necessary staff training regularly
  • Ensure adherence to Company SOPs & compliance policies, as applicable
  • Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through

booking conversions

  • Drive guest experience, and handle escalations through stakeholder management
  • Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports

along with resolutions, as necessary

  • Ensure Daybook adoption for operations management

Preferred candidate profile

Education & experience in hotel management

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Guest Services
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Guwahati

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Keyskills:   Calling Field Job Guest Handling Guest Relations

 Fraud Alert to job seekers!

₹ Not Disclosed

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