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International Voice - Customer Support Representative - @ Trigent

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 International Voice - Customer Support Representative -

Job Description

Greetings from Trigent Software!!


Hiring for Customer Support Executive - International Process


**Only immediate joiners with Graduates and Undergraduates can apply**


**Only candidates who have excellent communication can apply**


Role: Customer Support Executive

Process: Voice process

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: Upto 6 LPA per annum


Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should have a good knowledge in Customer handling and product issues.


Perks and Benefits:

* 2 - way cab facility


Interested candidates can contact HR Akshitha R at @9902316*** or can share their resumes to ak*******r@tr****t.com


Regards,

HR Akshitha R

Trigent Software

9902316***

ak*******r@tr****t.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Trigent software
Location(s): Pune

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Keyskills:   Us Voice Process COMMUNICATION International Voice Process Customer Support Voice Process International Process International BPO

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Trigent

Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...