Contractual and Permanent Work Home For customer Care Executive @ Teleperformance (TP)

Job Description

Roles and Responsibilities

• Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
  
• Provide accurate information about products/services to customers through effective communication skills.
  
• Maintain records of all interactions with customers using CRM software (if required).
  
• Collaborate with team members to achieve sales targets and improve overall performance metrics.
  
• Stay updated on company policies, procedures, and processes to ensure compliance.
  

Desired Candidate Profile

• 0-1 year of experience in BPO voice process or similar industry.
• Fresher can also apply.
  
• Excellent verbal and written communication skills in Hindi speaking language.
  
• Strong computer knowledge with proficiency in MS Office applications.
  
• Fluent English language skills for clear understanding of customer queries.
  

Technical/System Requirements for Work From Home

• System: Core i5 7th Gen or above, 8GB RAM
• Camera: Mandatory
• Internet Speed: Minimum 20 Mbps
• Headset: Compatible USB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices)
• UPS: Mandatory
• EDR Installation: Mandatory
• System check Report through SHL

Perks & Benefits:-

Contractual and Permanent Work from Home

24*7 Shifts

6 Days Working

PF Deduction

Medical Facilities

Gratuity

CTC- 18400/- per month

Interested Candidates can reach out to below mention HR team and share their resume for job application .

HR Contact Details:-

HR Recruiter : Khushi Chaudhary

Contact Details: 8194014***

Email Address: Kh**************1@te****************s.com

HR Recruiter : Vivesh Shakya

Contact Details: 7017414***

Email Address: vi***********2@te****************s.com

HR Recruiter : Kimberleen Rosemeyer

Contact Details: 8218787***

Email Address: Ki*****************r@te****************s.com

HR Recruiter : Harendra Bhandari

Contact Details: 9690700***

Email Address: Ha**************i@te****************s.com

HR : Mitali Trivedi

Email Address: Mi************1@te************e.com

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5.5 LPA (Micro LAP) Paint Railways Legal BPM / BPO, IT Services / Consulting, Leather Film / Music / Entertainment, Retail, BPO / Call Centre, Recruitment / Staffing, Software Product, Electronic Components / Semiconductors, Banking, Medical Services / Hospital (Diagnostics), Electrical Equipment, Facility Management Services, Analytics / KPO / Research, Medical Services / Hospital, Biotechnology, Accounting / Auditing, Internet, E-Learning / EdTech, Insurance, Education / Training, Financial Services (Asset Management), Chemicals (Paints), Financial Services (Broking), Pharmaceutical / Life Sciences, Financial Services, FMCG (Tobacco), Investment Banking / Venture Capital / Private Equity, Engineering / Construction, Iron / Steel, FinTech / Payments, Telecom / ISP, NBFC, Printing / Publishing, Travel / Tourism, Consumer Electronics / Appliances, Medical Devices / Equipment, NBFC (Micro Finance), Chemicals, Food Processing (Dairy), Internet (E-Commerce), Hardware / Networking, Real Estate, Emerging Technologies (Cloud), FMCG, Industrial Equipment / Machinery (Construction Equipment), Miscellaneous, Real Estate (Co-working), Gaming, Management Consulting, Hotels / Restaurants, Beauty / Personal Care, Advertising / Marketing, Agriculture / Forestry / Fishing, Automobile, Industrial Equipment / Machinery, Industrial Automation, Gems / Jewellery, Water Treatment / Waste Management, Automobile (Automobile Dealers), Design, Advertising / Marketing (Digital Marketing), Electronics Manufacturing (Electronic Manufacturing Services (EMS)), Power, Courier / Logistics, Building Material, Metals / Mining, Textile / Apparel (Fashion), Auto Components, Clinical Research / Contract Research, Emerging Technologies (AI/ML), Electronics Manufacturing, Events / Live Entertainment, Law Enforcement / Security Services, Agriculture / Forestry / Fishing (Agri-tech), Food Processing, Government / Public Administration, Petrochemical / Plastics / Rubber, Architecture / Interior Design, Import / Export, Packaging / Containers, Courier / Logistics (Logistics Tech), Legal, Industrial Equipment / Machinery (Machine Tools), Emerging Technologies, Beverage, Furniture / Furnishing, Furniture / Furnishing, NGO / Social Services / Industry Associations, Beverage (Brewery / Distillery), TV / Radio, Emerging Technologies (Nanotechnology), Sports / Leisure / Recreation, Oil / Gas, Defence / Aerospace, Textile / Apparel (Yarn / Fabric), Building Material (Glass), Power (Wind), Textile / Apparel, Aviation, Content Development / Language, Automobile (Electric Vehicle (EV)), Fitness / Wellness, Railways, Emerging Technologies (IoT), Military / Police / Arms / Ammunition Animation EmpowerHire Associates Hiring For Casting Forging industry Gaming Job Search Hiring For Manufacturing Industry Auto Components (Tyre), Emerging Technologies (Drones/Robotics), Power (Hydro), Food Processing (Meat / Poultry), Building Material (Ceramic), Animation / VFX, Pulp / Paper, Job Search Hiring For Reak Estate industry Fertilizers / Pesticides / Agro chemicals, Defence / Aerospace Jobs Territory Hiring For Business Development Manager-Jewellery industry Ports / Shipping, Government Department Sunergeo India Corporation Hiring For Manufacturing Industry AIM JOBS HR SERVICE Hiring For Garment Industry Zecruiters Jobconnect Private Limited Hiring For Taxtile Industry M-Corp Services Hiring For Leading Appliance Industry Client EmpowerHire Associates Hiring For Forging Industry Job Search Hiring For Financial Industry Transformatrix Global Private Limited Hiring For Banking Industry Aarvi Encon Limited Hiring For staffing industry Job Search Hiring For Pharma Industry IT Services u0026 Consulting Square 1 Consulting Services Hiring For a reputed manufacturing industry Power (Solar), Building Material (Cement), Emerging Technologies (AR/VR), Emerging Technologies (Cybersecurity), Textile / Apparel (Home Textile),

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Keyskills:   Spoken English Fluent English Excellent Verbal And Written Communication Skills Bpo Voice Hindi Speaking Computer Knowledge Voice Process Customer Handling Skills