Customer Care Executive @ Teleperformance (TP)

Job Description

Job description

Dear Candidate,

Greetings from Teleperformance...!!!

We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales Representative.

Walk in with your resume and walk out with an offercarry Id Proof and Resume on below mention Location..

Location:Teleperformance Plot No - 94-95/96-97,Udyog Vihar, Phase-4,Gurgaon, sector 18Landmark opposite to airtel building and Seva tower(Nearest Metro Station MG Road)

Key Responsibility :

• Provide top-notch customer service to clients via calls.
• Understand customer needs and promote products or service effectively.
• Meet and exceed sales targets and KPIs
• Handle customer inquiries, resolve issue, and provide product information.
• Maintain accurate records of interactions in our CRM system.
• Up sell and cross-sell products or services to maximize sales opportunities.

Requirements :

• Graduation and under-graduate both can apply.
• Strong communication and interpersonal skills.
• Excellent problem solving abilities.
• Proficiency is using customer service software and CRM systems.
• Ability to work in a fast - paced and target- driven environment.
• Flexibility to work in rotating shifts and off.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive Training and Ongoing development opportunities.
• Career advancement and growth within the company.
• Supportive and collaborative work environment.

How to Apply :If you are ready to take your career to the next level dynamic and rewarding environment, we'd love to hear from you.

Please send your resume with detailing your relevant experience to below mentioned details.

Regards,

Shrijata Ghosh

7042778***

sh***********h@te****************s.com

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Keyskills:   Inbound Process Blended Process Customer Service Telecalling Domestic Process Customer Handling