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HRBP Team Lead @ IntouchCX

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IntouchCX  HRBP Team Lead

Job Description

About the Job

We are looking for a Human Resource Business Partner (HRBP) Team Lead who will be the main point of contact for all stakeholders of the organization, and be able to mentor and guide the junior HRBP members of the team.
As HRBP Team Lead, You Will

  • Be responsible for HR investigations with an unbiased, authentic, and confidential approach.
  • Be responsible for new hire inductions/orientations, gathering post-induction feedback, exit feedback, helping in retention management, etc.
  • Actively engage theassociatesthrough structured interactions.
  • Own the Intouch Connected initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions, etc.
  • Facilitate proactive engagement conversations betweenemployeesand their managers, supervisors, etc.
  • Be able to bring experience to the fore in resolving people's issues amicably while ensuring adherence to policies
  • Be the voice of employees in reflecting issues back to management and ensure the timely resolution of issues.
  • Assist in the implementation of HR initiatives at the campus for all employees.
  • Provide inputs for improving the effectiveness of processes and policies.
  • Build a high-energy workforce, confidence, and trust amongemployees.
  • Partake in employee performance/behavior-related discussions and recommend suitable/necessary actions to Managers as per policy.
  • Ensure the calendar of events for the week/month/quarter is prepared/published to all stakeholders and is adhered to.
  • Work with multiple stakeholders across the board to ensure calendar adherence.
  • Prepare weekly reports, including but not limited to data presentations in PowerPoint or Excel
  • Bring insights to team meetings and help in the enhancement of employee engagement and the HRBP functions role.

As HRBP Team Lead, You Need

  • Bachelors degree in Human Resources, Business Administration, Psychology, or a related field (required).
  • Masters degree in HR or an MBA with an HR specialization (preferred).
  • 3+ years experience in the role of HRBP or equivalent.
  • Strong understanding of HR policies, labor laws, and compliance.
  • Be able to work as a team player and establish a cohesive support for the HRBP function at large.
  • High level of empathy, responsiveness, and relationship orientation.
  • Good email etiquette, mid-level expertise on the usage of MS-Office (including Word, Excel, and PowerPoint).
  • Must possess maturity and the ability to handle multiple stakeholders and provide strategic HR support to business teams.
  • Good communication (written and oral) and presentation skills.
  • Strong interpersonal relations skills.
  • Strong analytical mindset and ability to use data for decision-making.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Generalist
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   HRBP hr generalist activities employee relations corporate hr hr policies presentation skills labour laws hrsd human resource management strategic hr business hr hr operations talent management talent acquisition employee engagement recruitment

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...