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Requirements For Phone Banking Officer(hindi) @ Careernet

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 Requirements For Phone Banking Officer(hindi)

Job Description

Hi

We are Hiring Phone Banking officers.

Designation:Officer - Customer Service/ Associate Manager - Customer Service

Industry:Banking Sector/ BPO

Experience: Fresher's to 6 yrs.

Graduation:Graduate (Any Stream) - No Arrears

Location:Chennai (Karapakkam Office)

Language Proficiency:English & Hindi (Mandatory)


Job Role:

  • Answer inbound calls and assist customers with their Queries/Request/Complains.

  • Raise Request & Complaints on behalf of the customer in the CRM tool.

  • Generate leads and educate customers about new products & their benefits.

  • Maintain and adhere to compliance guideline.

  • Capture problem indicators, highlight and suggest improvement.

  • Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy

  • Maintain adequate knowledge levels on products, processes and systems used.

  • Ensure sales target are met.

  • Display Time flexibility towards shifts as per the requirement.

Skills:

  • Excellent verbal communication skills

  • Ability to comprehend, capture as well as interpret basic customer information

  • Strong customer service focus

  • Knowledge of banking/cards preferred

Other Details:

Open to work in rotational shifts / rotational offs


For more details and information please do contact below number:

Name : Anandhi

Contact :9742543***


You can even send your resume to the below mentioned email ID: an************h@ca******t.co.in



Perks and Benefits

Performance Incentives+ Annual Bonus+Appraisals

Perks and Benefits

Call or Whatsapp An****i@97*******9

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization, B.B.A / B.M.S in Management, B.A in Any Specialization, B.Arch in Architecture
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Careernet Technologies Pvt Ltd
Address: Salarpuria Soft Zone 4th Floor 'A' Block, 'B', Wing 80/1, 80/2 Outer Ring Road, BANGALORE, Karnataka - 560103,India
Location(s): Chennai

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Keyskills:   bpo Tele Sales Executive customer service executive Customer Service inbound calls customer support executive customer care sales tele sales customer support phone banking tele caller customer service management customer service representative

 Job seems aged, it may have been expired!
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₹ 2,00,000 - 5,00,000 P.A

Careernet

Call or Whatsapp Anandhi@9742543989 or Ashwath @9886279754