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DialogFlow CCAI Bot Developer @ Miratech

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 DialogFlow CCAI Bot Developer

Job Description

Role & responsibilities:

  • Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI,  and Dialogflow CX.
  • Craft clean, efficient, and maintainable code adhering to industry best practices and standards.
  • Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
  • Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations.
  • Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs.
  • Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions.
  • Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
  • Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.

Preferred candidate profile:

  • 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
  • Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI.
  • Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities.
  • Solid understanding of Google as a Software-as-a-Service platform.
  • Experience with Azure Composer Bots.
  • Proven troubleshooting and analytical skills in complex, distributed environments.
  • Familiarity with SQL and experience working with relational databases.
  • Experience integrating web services into applications.
  • Proficient in Agile and Scrum development methodologies.
  • Bachelors degree in a technology-related field or equivalent experience.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Miratech
Location(s): Bengaluru

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Keyskills:   ccai llm Dialogflow Bot Conversational Ai Chatbot Development

 Fraud Alert to job seekers!

₹ 50,000-2.25 Lacs P.A

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