Customer Service Representative
- Arme Consulting
- 10 Positions
- Delhi, NCR
- 14 hours ago
- Email to a friend
- Report this job
Job Description
-
Respond to customer queries via phone, email, chat, or in-person professionally and promptly.
-
Provide accurate, valid, and complete information by using the right methods/tools.
-
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
-
Maintain records of customer interactions, transactions, comments, and complaints.
-
Process orders, forms, applications, and requests.
-
Keep up-to-date with product knowledge and company policies to provide accurate assistance.
-
Collaborate with internal departments to resolve complex customer issues.
-
Achieve personal/team performance goals, such as customer satisfaction and response time.
-
Proven customer support experience or experience as a client service representative.
-
Strong phone contact handling skills and active listening.
-
Familiarity with CRM systems and practices is a plus.
-
Excellent communication and presentation skills.
-
Ability to multitask, prioritize, and manage time effectively.
-
High school diploma or equivalent; college degree preferred.
-
Patience and ability to remain calm under pressure.
-
Conflict resolution skills.
-
Team player with a positive attitude.
-
Competitive salary
-
Ongoing training and development
Job Title: Customer Service Representative
Location: Noida Sector 62
Job Type: Full-Time
Salary - up to 15k
Language known - Professional English and Hindi
Shift timing
Any 9hrs - 6am to 7pm. ( girls )
6am to 12pm. ( boys )
Job Summary:
We are seeking a motivated and empathetic Customer Service Representative to handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. The ideal candidate will be a problem-solver with excellent communication skills and a strong customer-first mindset.
Key Responsibilities:
Requirements:
Preferred Skills:
Benefits:
Interested candidates can reach out:-
Contact no - hidden_mobile
E-mail:- ar**b@ar***********g.in
Visit our website:- www.armeconsulting.in
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service RepresentativeContact Details:
Company: Arme Consulting Location(s): Delhi, NCR
Keyskills: english language fluent solving queries problem solving customer support customer care customer service back office operations
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in