Telecalling Executive
- Matrimony com
- 1 - 5 years
- Kolkata
- 16 days ago
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Job Description
What you'll do
Bengali Voice Telesales Process
WORK FROM OFFICE IN SALT LAKE SECTOR V
NEED TO JOIN IMMEDIATELY
Qualification:- Graduation//Post Graduation
Age:- Below 34 years
Experience:- Fresher to 5 years
Permanent Job
Fixed Salary + Incentive
Monday to Saturday Working
Sunday Fixed Weekly Off
General Shift (9:30 am to 6:30 pm)
Salary on time
Walkin Interview (Venue Details):-
Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.
CONTACT PERSON: -
Guddu Singh: 9875412*** (CALL/WHATSAPP)
Role Overview: -
The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Role & responsibilities:-
Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements
Functional:-
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Behavioral
Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Perks and benefits
On time salary every month of 30th/31st
Sales incentive.
PF, ESIC, Gratuity facilities.
Every year salary increment & promotion.
Leaves benefits.
Learning & development continuous training facilities.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: FreshersContact Details:
Company: Matrimony comLocation(s): Kolkata
Keyskills: Telesales Outbound Sales Telecalling Bpo Sales Telemarketing Cca BPO Customer Service Calling Outbound Process Voice Process Outbound Calling Customer Support Sales Process Domestic Voice Process CSE Bpo Voice Domestic BPO Customer Care Domestic Calling Domestic Sales
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Matrimony com
Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...
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