Urgent Hiring For Freshers - Us Healthcare - Ar Caller - Noida
- NTT DATA, Inc.
- 0 years
- Noida, Gurugram
- 2 months ago
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Job Description
Dear Candidates,
Greeting from NTT DATA, we are happy to take your profile for a wonderful career with NTT DATA.
Experience: Fresher'
Shift: US Shift (Night Shift)
Work Location: Noida, sector 144
Mode of Interview: Online Video Call Interview (Virtual Interview)
Mode of Work: Work from Office
Position's General Duties and Tasks
Job responsibility:
- Ensures assigned calls are worked towards resolution.
- Follows the basic rules as provided on the SOP.
- Develops foundational understanding of broader interdependencies across various processes.
- Assists in resolution of outstanding issues from previous transactions.
- Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing timeline as per contract.
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday (US Shifts)
- Should be a Graduate.
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: NTT DATA, Inc.Location(s): Noida, Gurugram
Keyskills: BBA B.Com Communication Skills Written Communication Interpersonal Skills Strong Interpersonal Skills US Healthcare Denials Verbal Communication Presentation Skills AR Calling Excellent Communication Skills Fresher International Process Strong Communication Skills
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