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Urgent Requirements For International Customer Care service @ 3i Infotech

Home > Voice / Blended

 Urgent Requirements For International Customer Care service

Job Description

Role and Responsibilities:


- Handle inbound customer queries related to remittances, currency exchange, bill payments, and other

financial services offered by the Exchange.

- Provide accurate and up-to-date information regarding products, services, and regulatory requirements.

- Effectively resolve customer issues or complaints while maintaining compliance with Company and Bank

guidelines.

- Ensure that all interactions are logged accurately in the system, with proper documentation of customer

details.

- Strive to deliver a high level of customer satisfaction by addressing inquiries with clarity and

professionalism.

- Meet performance targets such as call handling time, customer satisfaction, and first-call resolution.

Job Location: Vashi

- Male Candidate Require

Fresher with excellent Communication Skills can also apply.

Job Timing: 2 pm To 11 pm.


Contact on the given number below urgently.

8652419*** ( Calling and What's app No.)

Thanks & Regards,

Rehman Sayyed

re**********d@3i********h.com

8652419*** ( Calling and What's app No.)


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: 3i Infotech
Location(s): Mumbai

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Keyskills:   Inbound Customer Service Fluent English International Call Center International Process International BPO Bpo Customer Service Voice Process Inbound Voice Process Bpo Voice Customer Care International Voice International Voice Process International Calling

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3i Infotech

3i Infotech Limited 3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requir...