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Advisory Software Engineer @ Pitney Bowes (PBI)

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 Advisory Software Engineer

Job Description

 
As an Advisory Support Engineer, you are a technology enthusiast who enjoys working with Configure, Price, Quote tools and package technologies. You are confident, collaborative, and able to drive cross-functional teams as you directly contribute to Pitney Bowes success. As the techno-functional point person, you will be responsible for systems support of critical platforms.
The Job
  • Coordinate with application teams, infrastructure teams, and vendors to ensure optimal application availability.
  • Work closely with end-users and stakeholders to quickly analyze problems and resolve system issues.
  • Manage business and non-business impacting outages and conduct the ensuing root cause analysis.
  • Lead and/or support application upgrades, patches, and testing.
  • Drive system and process improvements to achieve operational excellence.
  • Proactively identify automation opportunities with a strong focus on data quality and operational support.
  • Be keen to learn new technologies and products and grow your career with the PB team.
  • Provide on-call 24x7 support when required.
Qualifications Skills Required
The role requires a talented, self-directed, and self-motivated individual with a strong work ethic and the following qualifications, experience, and skills:
  • Bachelor s Degree in Computer Science (or equivalent).
  • Strong analytical skills and a data-driven approach to problem-solving.
  • Excellent verbal and written communication skills.
  • A positive, can-do attitude.
  • Quick learner, result-oriented, proactive, and ready to take ownership of work.
  • Comfortable operating on both a functional and a technical level.
  • At least 6-8 years of experience working in a relevant field.
  • Knowledge of web technologies and database concepts.
  • Experience with REST API, web services programming, and tools like SOAP UI, POSTMAN REST, and SQL queries.
  • Proven track record of supporting, enhancing, and working across multiple applications.
  • Experience with SFDC Revenue Cloud (Configuration, Apex and Visualforce/LWC)
  • Experience with IBM Sterling CPQ
  • Familiarity with monitoring tools like Dynatrace and Splunk.
  • Familiarity with work management solutions like Atlassian and Confluence.
  • Experience with e-signature platforms (AdobeSign).

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Full Stack Developer
Employement Type: Full time

Contact Details:

Company: Pitney Bowes (PBI)
Location(s): Pune

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Keyskills:   Root cause analysis Automation operational support Operational excellence Work management Manager Technology Data quality Advisory Analytics

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Pitney Bowes (PBI)

Pitney Bowes is a global technology company providing commerce solutions that power billions of transactions. The 1.5 million clients around the world, including 90% of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, in the areas of ecommerce fulfillment, shi...