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Hiring For International Chat Process @ IntouchCX

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 Hiring For International Chat Process

Job Description

Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page

Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment.


Job Opportunity: International Chat Support Executive


Roles & Responsibilities

  • Must have excellent verbal and written communication skills
  • Should be capable of handling customer queries through live chat in real time
  • Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy

Eligibility criteria

  • Must have at least 6 months of experience in International chat support
  • Typing speed should be more than 35 WMP with 90+ accuracy
  • Should be able to join Immediately
  • Pursuing candidates or severing notice period candidates are not eligible
  • Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts)

Perks & Benefits

  • Transportation provided with in 25kms without hiring radius
  • PF
  • ESI
  • Performance based Incentives

Work Location - LIB, Kokapet.
Interested candidates may walk in to the location mentioned below with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Mega Walk -in on - 9th June and 10st June ( Mention Rahela on Top of the resume ) Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Customer Support Chat Support Dual Chat Email Support International Chat Process

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...