GMS L2 Veeam/Commvault Engineer
- I Square Tek
- 5 - 7 years
- Bengaluru
- 3 months ago
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Job Description
The job also involves leading communication between technical teams, customer, and internal organization to fulfill customer needs and accomplish customer satisfaction.
Job Responsibilities
- Maintain complex Veeam/Commvault Backup Solutions, including Virtual libraries, Disk-to-Disk Backup systems, and physical Tape Libraries.
- Support and troubleshoot Veeam/Commvault backup, recovery, and archiving in large, distributed environments.
- Analyze daily backup failures, identify root causes, and resolve issues systematically to achieve a backup success rate close to 100%.
- Provide status and progress reports for Veeam/Commvault backup activities on a regular basis.
- Plan and implement best practices for backup solutions, ensuring adequate storage capacity.
- Create and update documentation for backup procedures, solutions, and project artifacts.
- Perform configuration changes as per design and build requirements.
- Upgrade Veeam/Commvault software and ensure regular patching.
Experience & Skills
- Professional degree or equivalent experience with 4+ years in IT.
- At least 2+ years of hands-on experience in Operations and Support for Veeam, Commvault, or Data Protector.
- Problem-solving and troubleshooting skills for Tape Libraries, SAN connectivity, and backup software.
- General knowledge of networking concepts and iSCSI protocol.
- Basic understanding of Data Protection, SaaS Software, and Cloud Backup.
- Ability to analyze and resolve backup failures systematically.
- Familiarity with OEM engagement support and escalation processes.
Must-Have Skills
- At least 2 years of Enterprise Backup troubleshooting or administration experience with Veeam & Commvault.
- Basic networking fundamentals.
- Understanding of Enterprise Backup solutions, including job scheduling, automation, and reporting.
- Experience with Tape rotation and management in physical libraries.
- Hands-on with D2D and physical library backup products like StoreOnce or MSL Tape Libraries.
- Knowledge of at least one operating system.
Preferable Skills
- Knowledge of Remote Managed/Support/Monitoring processes.
- Experience with tools like ServiceNow.
- ITIL Certification.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SecurityRole: System Security EngineerEmployement Type: Full timeContact Details:
Company: I Square TekLocation(s): Bengaluru+ View Contact
Keyskills: ITIL certified SAN Basic Automation Networking ISCSI Scheduling Archiving Operations Monitoring
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I Square Tek
Established in 2005, I Square Tek Solutions is a dynamic and innovative company, driven by a bold vision to transform the staffing industry. What started as a small team with big dreams has transformed into a robust organization with ambitious goals, serving a diverse range of clients and industries...
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