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Chat Support Associate @ Top B2b Mnc

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 Chat Support Associate

Job Description

Job Title:

Chat Process Associate


Location:

[City Name -Gurugram, Haryana]


Work Mode:

Work from Office


Job Type:

Full-Time | Permanent


Job Description:

We are hiring Chat Process Executives for our upcoming joining batch. Candidates must be customer-oriented and ready to work in a fast-paced BPO/chat support environment.


Eligibility Criteria:


  • Education: 12th Pass / Undergraduate / Graduate
  • Experience: 0-2 year (Freshers & experienced both can apply)

Roles & Responsibilities:


  • Handle customer queries via chat in a timely and professional manner
  • Provide product/service information clearly and accurately
  • Troubleshoot issues and resolve complaints
  • Maintain customer records and communication logs
  • Work in rotational shifts as required

Key Skills Required:

Chat Process, Customer Support, Customer Service, Typing Speed, Communication Skills (Hindi & English), Basic Computer Knowledge, Problem Solving, Fresher Friendly, Customer Handling, BPO, Non-Voice Process


Salary Range:

up to 3.50 lpa


Perks & Benefits:


Monthly Incentives up to 2,000

  • Professional growth and training
  • Supportive team environment
  • Stable career in customer experience
  • interested candidates can share your resume on mob-9555373*** (HR Rudra)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Top B2b Mnc
Location(s): Noida, Gurugram

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Keyskills:   Chat Process Communication Skills BPO Email Support Typing Speed Communicational Skills Problem Solving Chat Support Non Voice Written Communication Computer Fresher Hiring Rotational Shifts Customer Handling

 Fraud Alert to job seekers!

₹ 1-3.25 Lacs P.A

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Top B2b Mnc

Top B2B MNC in Management Consulting Domain