Network Engineer 3
- Smart Ims
- 7 - 12 years
- Hyderabad
- 11 days ago
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Job Description
Greetings from Smart IMS / ConnXAI
Position : Senior Network Engineer
Location: Hyderabad, India (Work from Office)
Shift: Rotational
Full-Time Role
About Company:
Smart IMS is a global IT services company delivering innovative and scalable solutions across cloud, infrastructure, cybersecurity, and communications. The company empowers enterprises through digital transformation, operational efficiency, and secure IT environments.
- Core Domains: Cloud Services | Infrastructure Management | Cybersecurity | Unified Communications
- Global Presence: USA (HQ), with operations across North America, Europe, India, and APAC
ConnX AI is a global communications platform company offering cutting-edge solutions in unified communications, secure network connectivity, and digital contact centers. ConnX enables enterprise agility with AI-driven, cloud-native platforms built for the modern workforce.
- Core Domains: Unified Communications | Secure Networking (SD-WAN, SASE) | Digital Contact Centers | AI & Analytics
- Global Presence: USA (HQ), with operations across North America, EMEA, India, and APAC
Job Description
We are seeking a highly skilled Senior Network SD-WAN and Security Engineer to join our dynamic team. This role involves managing and maintaining network infrastructure, with a strong focus on Cisco Viptela / Juniper SSR SD-WAN, Meraki Switching & Wireless, and Fortinet Firewall technologies. You will handle critical network incidents, optimize performance, and implement robust security measures to ensure seamless connectivity and protection.
Key Responsibilities
- Network Infrastructure Management
- Configure and optimize Cisco Viptela SD-WAN, including service/transport VPNs and plane policies.
- Manage Meraki & Cisco networks:
- Routing: BGP, OSPF protocols.
- Switching: Layer 2/Layer 3 configurations, VLAN segmentation, FHRP protocols.
- Wireless: Meraki Wireless networks for optimal performance and coverage.
- Oversee Fortinet Firewall security, including IPS/IDS, FortiCloud, SSL VPN, and IPSec tunnels.
- Incident Management & Network Operations
- Lead the resolution of P0/P1 incidents as an Individual Contributor (IC).
- Act as a Subject Matter Expert (SME) in the Network Operations Center (NOC), developing SOPs and knowledge base documents.
- Optimize network monitoring tools, configure traps/alerts, and refine false alerts.
- Network Automation & AI-Driven Operations
- Implement AI-powered automation for network configurations, provisioning, and incident resolution.
- Leverage AI-driven security for threat detection, intrusion prevention, and real-time response.
- Utilize AI analytics for performance optimization, capacity planning, and resource allocation.
- Enhance incident management using AI for ticket triaging, root cause analysis, and resolution recommendations.
- Security & Compliance
- Develop and enforce network security policies, manage access control, and ensure regulatory compliance.
- Work with InfoSec teams to evaluate threats and maintain cybersecurity standards.
- Collaboration & Optimization
- Ensure seamless server and device integration within the network infrastructure.
- Ensure backups and restores mechanisms for reliability.
- Optimize Network performance, working across teams for best performance.
Required Qualifications & Skills
- Education & Experience
- Bachelors or Masters degree in computer science, Information Technology, or related field.
- 5+ years of experience in network engineering or operations, specializing in SD-WAN, Meraki Switching/Wireless, and Fortinet Firewall.
- Technical Expertise
- Proficiency in TCP/IP, BGP, OSPF, MPLS, VPN, VLAN segmentation.
- Experience with cloud networking (AWS, Azure, GCP).
- Strong knowledge of Zero Trust Security models.
- Preferred Certifications
- Cisco CCNP ENCOR
- Meraki CMNA/CMNO
- Fortinet NSE4/NSE7
- Soft Skills
- Strong problem-solving abilities with a keen analytical mindset.
Excellent documentation skills and a focus on process improvement.
If interested, kindly share your updated resume along with CTC, NP details ASAP
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Wireless Network EngineerEmployement Type: Full timeContact Details:
Company: Smart ImsLocation(s): Hyderabad
Keyskills: SDWAN Viptela Routing L3 Network Engineer Switching
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