Tele Caller
- Minimal Access Smart
- 2 - 4 years
- Delhi, NCR
- 1 day ago
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Job Description
This is a full-time on-site role for a Tele Caller located in Nehru Place Block B. The Tele Caller will be responsible for initiating telephonic conversations with potential and existing patients, providing relevant information about the hospitals services, scheduling appointments, and following up on patient inquiries. The role also includes maintaining patient records, handling feedback, and ensuring excellent customer service.
Qualifications
- Excellent verbal communication and interpersonal skills
- Experience in telecalling, customer service, or related fields
- Ability to manage and record patient interactions and data
- Proficiency in using telecommunication and CRM software
- Strong organizational skills and attention to detail
- Ability to work in a team and handle patient inquiries efficiently
- Previous experience in a healthcare setting is a plus
- High school diploma or equivalent; any additional relevant certification is a plus
Job Classification
Industry: Medical Services / Hospital (Diagnostics)Functional Area / Department: Healthcare & Life SciencesRole Category: Other Hospital StaffRole: Other Hospital Staff - OtherEmployement Type: Full timeContact Details:
Company: Minimal Access SmartLocation(s): Delhi, NCR
Keyskills: Communication Skills Written Communication Computer Skills Active Learning CRM Problem Solving Interpersonal Skills
Minimal Access Smart
About MASSH MASSH Super Speciality Hospitals is a chain of premier Super Specialty Hospitals combining cutting-edge technology with ethical and transformational practices to deliver world-class patient care. We strive to make healthcare accessible and affordable. We specialize in advanced treatme...
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