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Walkin Interview - Process Executive - Non Voice Process @ Cognizant

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Cognizant  Walkin Interview - Process Executive - Non Voice Process

Job Description

Role - Process Executive - Non Voice Process


An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team.


ESSENTIAL QUALIFICATION:

  • Freshers who are ready to join immediately
  • Graduate with mandatory documents like provisional or degree certificate
  • Flexible to work in night shift timings and work from office
  • Excellent Communication skills in English, both verbal and written
  • Knowledge of basic Insurance and insurance related concepts

ESSENTIAL SKILLS/PERSONALITY TRAITS:

  • Resources executing day to day activities of the engagement
  • Strong analytical, logical and data management skills preferred
  • Service Excellence orientation
  • MS Office Skills
  • Basic keyboarding skills and computer skills of data entry
  • Personal effectiveness skills
  • Prioritizes and tracks own activities
  • Follows documented processes
  • Documentation of own work on a daily basis
  • Interpersonal skills
  • Keeps own work aligned with teams requirements

OPERATIONAL RESPONSIBILITY:

  • Read shift preparatory notes, with specific reference to any process changes
  • Timely Downloading of data files
  • Check of data in files for correctness
  • Enter data from files / images into the database system
  • Rework data found to be inaccurate (either self check or other QC check)
  • Record data relating to production statistics, end-user related notes, etc as appropriate
  • Record attendance and time-sheet related data
  • Compliant to Organizational Policy
  • Validate own employment related records and update as necessary
  • Undergo skill / process related training as required

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers

Contact Details:

Company: Cognizant
Location(s): Chennai

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Keyskills:   Non Voice Process Backend Process Backend Operations Non Voice Fresher Hiring Bpo Non Voice

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Cognizant

Company DetailsCognizant Technologies Ltd