Senior Lead - Incident Management
- Microland
- 7 - 10 years
- Bengaluru
- 15 days ago
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Job Description
Required SkillsBehavioral | Microland Skills | Execution Excellence
Behavioral | Aptitude | Data Related Skills
Behavioral | Aptitude | People skills
Behavioral | Aptitude | Tasks Related Skills Education Qualification :
Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: Network Fundamentals:
1) Should possess good knowledge and sound understanding of networking concepts.
2) Should be able to understand / Explain scenarios, have working knowledge and be able to trouble shoot all network protocols.
3) Understand Routers, Switches, Firewalls and various NW products. Operating Systems:
1) Should possess hands on experience on Windows, Linux OS.
2) Should be able to understand various OS components and its functionality.
3) Should be able to troubleshoot issues with various processes
4) Understanding of virtualization Database:
1) Intermediate skills sets on MSSQL/MYSQL database.
2) Write and execute basic SQL queries.
3) Tool - Generic . Experience in setting up monitoring tools.
4) Prior experience on any one Enterprise level tools like BMC Patrol, Nagios, Zenoss.
5) Setting up parameters, thresholds, action profiles.
6) Experience with integration with ITSM tools.
7) Monitoring using, SNMP, WMI and WINRM
8) Understand the distributed architecture of monitoring solution.
9) Understand and configure NW, Server, Website, Database monitoring.
10) Knowledge on reporting features
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: MicrolandLocation(s): Bengaluru+ View Contact
Keyskills: WMI Networking protocols Linux Networking Operating systems MySQL SNMP Incident management Windows Virtualization
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