Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Sr. Engineer - Wintel & Virtualization (WV1) @ Microland

Home > IT Network

 Sr. Engineer - Wintel & Virtualization (WV1)

Job Description

Required Skills
Technology | (Operating) System Administration|Windows Server Administration
Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS
Technology | Operating System | Knowledge on performance management for OS Education Qualification :
Any Graduate (Engineering / Science) Delivery Skills:
1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket
2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome
3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support
4. Process Compliance:
- Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process
- Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer
- Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined)
- Ensure tickets are closed post user/customer communication

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Microland
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   VMware IIS Windows OS Performance management DNS Troubleshooting Virtualization DHCP Monitoring WinTEL

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

NTT Is Hiring For Network Engineer

  • NTT DATA
  • 1 - 5 years
  • Bengaluru
  • 18 hours ago
₹ 5-6 Lacs P.A.

Windows Engineering - Systems Engineer

  • NTT DATA Business
  • 1 - 6 years
  • Bengaluru
  • 2 days ago
₹ Not Disclosed

Technical Excellence Partner - Network Security

  • Orange Business
  • 5 - 9 years
  • Noida, Gurugram
  • 2 days ago
₹ Not Disclosed

Associate - Jira and Confluence Administration with DevOps

  • Cognizant
  • 2 - 5 years
  • Kolkata
  • 2 days ago
₹ Not Disclosed

Microland

Microland Limited,,