Job Description
Key Responsibilities. Development :. Design and develop complex document templates and layouts using SmartCOMM tools, including Communication Designer, Template Editor, Data Model Designer, and Interactive Editor.. Integrate SmartCOMM with external systems (e.g., Guidewire, Salesforce, Duck Creek, etc.) via APIs or batch processing.. Configure and maintain Data Models, Data Transforms, Content Rules, and Layout Mappings.. Collaborate with business analysts to understand business requirements and translate them into technical solutions using SmartCOMM.. Optimize performance and ensure best practices in document generation and rendering.. Testing. Create and execute unit tests, functional tests, and regression tests for SmartCOMM communications.. Conduct end-to-end testing including data input, template rendering, and output validation (PDF, email, SMS, etc.).. Work with QA teams to identify bugs and ensure smooth releases.. Validate integrations with upstream/downstream systems using XML/JSON data files.. Maintain test documentation, test cases, and traceability matrices.. Support & Collaboration. Provide technical support for SmartCOMM configurations during development and post-go-live phases.. Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.. Document solutions and contribute to knowledge sharing and continuous improvement initiatives.. Technical Skills. SmartCOMM Tools :. Communication Designer. Template Editor. Data Model Designer. Layout Designer. Interactive Communications. Document Output Formats. PDF, Word, Email, SMS. Languages & Markup. XML, XSLT, JSON, HTML, CSS. Integration Skills. REST/SOAP APIs, File-based integrations (batch mode). Testing Tools. JIRA, Zephyr, Postman, SOAP UI, SmartCOMM Preview and Simulator. Version Control. Git, Bitbucket, SVN. CI/CD & DevOps. Jenkins, Azure DevOps, GitHub Actions Experience with insurance platforms (Guidewire/Duck Creek), or CRM (Salesforce) is a plus.. Qualifications. Bachelors degree in Computer Science, Information Technology, or a related field.. 3-6 years of hands-on experience in SmartCOMM development and testing.. Strong understanding of customer communications management (CCM) platforms.. Solid analytical and problem-solving skills.. Strong attention to detail and ability to multitask.. Excellent communication and documentation skills.. Preferred Certifications (Nice To Have). SmartCOMM Developer Certification. ISTQB Certified Tester. Agile/Scrum Certification. What We Offer. Opportunity to work on next-generation communication solutions.. Flexible working environment with strong learning and development support.. Competitive salary, benefits, and performance-based incentives.. Work with industry leaders in insurance, healthcare, or BFSI sectors. (ref:hirist.tech). Show more Show less
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Full Stack Developer
Employement Type: Full time
Contact Details:
Company: Wits Innovation Lab
Location(s): Sahibzada Ajit Singh Nagar
Keyskills:
html
rest
software testing
documentation
customer communication
continuous integration
css
ci/cd
bitbucket
guidewire
azure devops
zephyr
salesforce
git
postman
xml
devops
jenkins
json
duck creek
jira
crm
github
soap ui
svn
scrum
xslt
agile
soap