Alldigi Tech Hiring For Work from Home -International Voice process
- Alldigi Tech
- 2 - 6 years
- Hyderabad
- 20 days ago
- Email to a friend
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Job Description
Greeting from Alldigi tech!!! !!!
We are hiring - International Voice Process Don't miss the right opportunity
Candidates Should have excellent English Communication.
Mode of Work- Work from Home
Shift timings : Nightshift
No of Openings: 10
Eligibility Criteria
- Minimum two years of experience in international voice is mandatory.
- Should have excellent English Communication.
- Engages and builds relationships with clients and applicants, with a focus on providing a positive, memorable customer experience
- Handles client and candidate interactions via multiple channels such as phone, chat and email.
- Demonstrates a comprehensive understanding of products and services to quickly facilitate resolution.
- Resolves client challenges with attention to detail and sense of urgency.
- Processes and documents information with high levels of accuracy.
- Adheres to, achieves, and maintains expected customer service support levels and standards in all interactions.
- Partners cross-functionally to troubleshoot root causes of delays, errors, and system/ client challenges.
- Handles complex customer service and support issues and escalates as necessary.
- Experience providing high-volume customer service is required.
- Experience with the legal/court system is preferred.
- Experience with background screening is preferred.
- Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Relevant business management systems such as HRIS, CRM, etc. is preferred.
- Engages and builds relationships with clients and applicants, with a focus on providing a positive, memorable customer experience
- Handles client and candidate interactions via multiple channels such as phone, chat and email.
- Demonstrates a comprehensive understanding of products and services to quickly facilitate resolution.
- Resolves client challenges with attention to detail and sense of urgency.
- Processes and documents information with high levels of accuracy.
- Adheres to, achieves, and maintains expected customer service support levels and standards in all interactions.
- Partners cross-functionally to troubleshoot root causes of delays, errors, and system/ client challenges.
- Handles complex customer service and support issues and escalates as necessary.
- Experience providing high-volume customer service is required.
- Experience with the legal/court system is preferred.
- Experience with background screening is preferred.
- Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Relevant business management systems such as HRIS, CRM, etc. is preferred.
Contact - 9629739*** Litto HR
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Full timeContact Details:
Company: Alldigi TechLocation(s): Hyderabad
Keyskills: International Voice Process Us Voice Process International Calling
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