Job Description
Position Summary...
What youll do... As a part of Contact Center tech team in India that works on building solutions various business functions for multiple Walmart markets, your design and solution will have a significant impact on day-to-day running of Walmart. You will be challenged with unparalleled complex business problems that spans across multiple countries, large number of users and data.
What youll do:
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As a Senior developer for the team, you will be expected to design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide.
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Drive design, development, implementation of cloud-based contact center solutions, IVR Solution, Voice Integration, CRM integration, Omnichannel Support Chatbot development etc.
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You will need to exhibit strong leadership and communication skills to collaborate with
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product, engineering and management across different geographic locations
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Mentor/coach other engineers in the team to facilitate their development and to provide technical leadership to them.
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Responsible for ensuring appropriate monitoring, logging, and alerting.
What youll bring:
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7 years of overall experience
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Demonstrable experience in Python , including proficiency in Large Language Models (LLM)/GenAI technology like OpenAI API, ChatGPT, GPT-4 etc.
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Should understand how API frameworks works, analyse for performance, security and scalability and API Programming practices.
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Ability to independently develop, debug and maintain complex IVRs including with multiple services.
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Ability to develop, maintain, and troubleshoot webservice API calls
Basic knowledge of Azure, GCP, Docker and Kubernetes will be advantage.
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Good knowledge of any source control such as GitHub, TFS etc.
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Knowledge of additional tool such as JIRA, ServiceNow will be an added advantage.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
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Flexible, hybrid work
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Benefits
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Belonging
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Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.
Minimum Qualifications...
Minimum Qualifications:Option 1: Bachelors degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years experience in software engineering or related area at a technology, retail, or data-driven company.
Option 2: 5 years experience in software engineering or related area at a technology, retail, or data-driven company.
Preferred Qualifications...
Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year s experience leading information security or cybersecurity projects
Information Technology - CISCO Certification - Certification
Primary Location... Job Classification
Industry: Retail
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Blockchain Quality Assurance Engineer
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru
Keyskills:
Computer science
Product engineering
Networking
IVR
GCP
SEZ
Information technology
Monitoring
Python
CRM