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Customer Care Executive @ Cubicle Consultancy

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 Customer Care Executive

Job Description

Handle customer queries & concerns effectively through inbound & outbound calls
Provide exceptional customer support by addressing inquiries, resolving issues, & offering solutions
Demonstrate a customer-centric approach
Customer Care
Voice Process

Required Candidate profile

Conduct outbound calls to follow up on customer inquiries and provide necessary assistance.
Utilize excellent communication skills to communicate with customers clearly and professionally.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cubicle Consultancy
Location(s): Mumbai

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Keyskills:   Customer Service bpo Handling Customer Queries Inbound Customer Service Solving Queries Customer Satisfaction Voice Process Inbound Outbound Calling customer support Calls Handling CSE Bpo Voice calling Customer Care Customer Queries inbound calling Customer Handling

 Fraud Alert to job seekers!

₹ 2-4 Lacs P.A

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Cubicle Consultancy

Need Customer care and sales executives for CLUB MAHINDRA - Mumbai and Pune