Business Analyst
- MNK Global Corporate
- 5 - 7 years
- Bengaluru
- 3 days ago
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Job Description
Key Responsibilities:
1.System Expertise & Support:
- Act as a subject matter expert on reinsurance systems, understanding their functionality, architecture, and integration points.
- Provide guidance and support to business users regarding system functionality, new features, and technical troubleshooting.
- Collaborate with internal teams (IT, Actuarial, Underwriting, Claims) to ensure that systems align with business needs and requirements.
2.Change Request Management:
- Manage, analyse, and document change requests from business stakeholders, ensuring that they align with business objectives and system capabilities.
- Evaluate the impact of change requests on current systems and processes and propose feasible solutions.
- Prioritize change requests based on business needs, risks, and system capabilities, and manage the lifecycle of change requests from initiation to delivery.
3.Requirements Gathering & Analysis:
- Work with business stakeholders to understand and define detailed business requirements for system changes or enhancements.
- Develop functional and technical specifications for system enhancements based on gathered requirements.
- Collaborate with development teams to translate business needs into system configurations or software updates.
4.System Testing & Implementation:
- Develop and execute test cases to ensure that system changes meet business requirements and quality standards.
- Coordinate user acceptance testing (UAT) with business users, ensuring changes are tested effectively and defects are identified.
- Support the implementation and deployment of system changes, ensuring minimal disruption to daily operations.
5.Process Improvement & Optimization:
- Identify opportunities for process improvements and system optimizations within reinsurance operations.
- Provide recommendations for process automation, system upgrades, and new functionalities to improve business efficiency.
- Assist in mapping current business processes and recommending reengineering solutions to streamline workflows.
6.Stakeholder Communication & Reporting:
- Serve as the main point of contact between business users and IT teams for change requests and system-related inquiries.
- Communicate progress, risks, and status updates on change requests and system enhancements to key stakeholders.
- Prepare and deliver regular reports on system performance, change request statuses, and project outcomes.
7.Training & Documentation:
- Develop and deliver training materials for new system features, changes, and updates to business users.
- Maintain up-to-date documentation on system functionality, change requests, and processes.
- Ensure that knowledge transfer is provided effectively to team members and end users.
Skills and Qualifications:
- Education:
- Bachelors degree in information systems, Business Administration, Finance, Actuarial Science, or a related field. Professional certifications such as CBAP (Certified Business Analysis Professional), ITIL, or relevant reinsurance-related qualifications are a plus.
- Experience:
- 5-7 years of experience as a Business Analyst, System Analyst, or Change Management Analyst, ideally within the reinsurance, insurance, or financial services industry.
- Strong experience in managing system changes, enhancements, and process improvements.
- Hands-on experience with reinsurance software systems (e.g., Database, Risk Explorer, Guidewire) and enterprise applications.
- Familiarity with reinsurance terminology and processes (e.g., treaty reinsurance, facultative reinsurance, claims, underwriting) is highly advantageous.
- Skills:
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with technical and non-technical stakeholders.
- Solid understanding of change management processes and best practices.
- Proficiency in tools like MS Excel, SQL, Jira, Confluence, Scrum, Agile methodologies and other system documentation tools.
- Knowledge of system testing practices, including test case design and UAT coordination.
Job Classification
Industry: InsuranceFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: MNK Global CorporateLocation(s): Bengaluru+ View Contact
Keyskills: Agile Methodology Scrum Brd Requirement Gathering User Stories FRD JIRA
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₹ 10-15 Lacs P.A. (Including Variable: 10%)
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MNK Global Corporate
About the MNK Group Since our founding, we have built a reputation for excellence by combining deep industry expertise with a commitment to innovation and client success. Operating globally, we leverage our extensive network, advanced analytical capabilities, and deep market insight to provide risk...
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