Customer Relationship Management @ HELYXON Healthcare

Job Description

Job Title: Sales & Service Engineer Radiology EquipmentLocations: Chennai, Madurai, Coimbatore, Vizag, Hyderabad, Mumbai, Bangalore

Key Responsibilities

Promote and sell radiology equipment.

Identify and target new business opportunities in hospitals, diagnostic centers, and clinics.

Conduct product demonstrations and provide technical presentations to potential clients.

Prepare and submit quotations, negotiate contracts, and close sales deals.

Oversee the installation and commissioning of radiology equipment at client sites.

Ensure equipment is set up according to manufacturer specifications and client requirements.

Provide training to end-users on equipment operation and safety protocols.

Perform routine maintenance, calibration, and quality checks on installed equipment.

Address and resolve technical issues promptly to minimize equipment downtime.

Manage service contracts, including renewals and upgrades.

Maintain accurate service records and documentation.

Build and maintain strong relationships with key decision-makers and stakeholders.

Provide exceptional customer service and support to ensure client satisfaction.

Gather feedback to improve products and services.

Education: Bachelors degree in Biomedical Engineering, Electronics, Electrical, or a related field.

Experience: 0 2 years of experience in sales and service of radiology equipment.

Technical Skills: Proficiency in troubleshooting, calibration, and maintenance of radiology equipment.

Language Skills: Fluency in English and proficiency in local languages (e.g., Tamil, Telugu, Kannada, Hindi) is preferred.

Travel: Willingness to travel extensively within assigned regions.

Preferred Skills

Industry Knowledge: Familiarity with the latest advancements in radiology technology.

Sales Acumen: Strong negotiation and closing skills with a proven sales track record.

Customer Focus: Ability to understand and address customer needs effectively.

Team Collaboration: Experience working in cross-functional teams to achieve business objectives.

Salary: Competitive salary commensurate with experience.

Incentives: Performance-based incentives and bonuses.

Benefits: Health insurance, travel allowances, and other company perks.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Health insurance Client satisfaction Sales Radiology Healthcare After sales support Customer service Troubleshooting biomedical CRM