Job Description
Are you a fast learner who is fascinated by cloud technologies?
Are you excited by the prospect of creatively solving problems and delivering exceptional
Join Our Global Managed Cloud Operations Team
Akamai is working to simplify the way people work in the cloud. The teams mission is to accelerate innovation by making computing simple, scalable, accessible, and affordable. We manage monitoring and infrastructure, letting customers focus on their core business.
Shape the Future of the Internet
Join our global Managed Cloud Ops team to solve complex issues for Cloud and Compute customers. Engage with Akamai teams like Engineering, Product, and Sales in a dynamic, growth-focused role.
As a Cloud Operations Architect, You Will Be Responsible For:
- Having skills in aligning customer needs with cloud solutions and infrastructure management.
- Solving complex cloud and compute issues proactively for our customers on Akamai Connected cloud.
- Developing operational support cadences and workflows as part of the Global Cloud Operations team
- Collaborating with cross-functional teams to solve challenges, identify deficiencies and assess the stability of customer cloud workflows
- Guiding and mentoring the front-line team with technical guidance and ensuring customers receive top-quality resolution
- Contributing to the growth of cloud and compute expertise through training, tech talks, knowledge base articles
Do what you love
To be successful in this role you will:
- Possess extensive experience managing public cloud, serverless platforms, microservices, and expertise in computer science.
- Demonstrate understanding of cloud concepts; solve issues in VMs, Kubernetes, Networking, Security, Storage, Databases.
- Have expertise in networking concepts, including DNS, TCP/IP, VPNs, CDN, and load balancing.
- Have knowledge of Prometheus and Grafana for monitoring and observability.
- Have familiarity with DevOps, CI/CD ,Terraform, Ansible, Chef and Puppet.
- Demonstrate exceptional problem-solving and communication skills to excel in a dynamic, customer-facing role.
Work in a way that works for you
Learn what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like!
We power and protect life online, by solving the toughest challenges, together.
At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps Consultant / Architect
Employement Type: Full time
Contact Details:
Company: Akamai
Location(s): Kolkata
Keyskills:
Computer science
operational support
Networking
Infrastructure management
Cloud
DNS
TCP/IP
Load balancing
VMS
Monitoring