-Initial Patient handling to explain charges
-System data entry Document collection and verification (including for insurance) before admission
-Cash/ card/ other instrument payment collection
-Maintain registers for credit card, discharge etc. for reference
-Maintain internal billing records - collection and remittance reports
-Prepare provisional bills with break up for patients (estimates) both for interim and final discharge
OUTPATIENT BILLING
-Registration of Patients at night / casualty during the day
-Collection of cash only when in night shift / holidays/Sundays
-Remittance /handover of cash and deposit with Finance department.
-Transcription and Coding of Patient Care information
-Understanding of Hospital systems and Processes
-Basic accounting, math and software skills
-Book keeping skills Financial concepts awarenes
Keyskills: Customer Relationship Billing Customer Support Customer Care Customer Handling