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Manager / Sr. Manager- Virtual Relationship Management & Partnerships @ IIFL Finance

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 Manager / Sr. Manager- Virtual Relationship Management & Partnerships

Job Description

Role & responsibilities

  • Lead & Manage a team of VRMs handling, onboarding, training & relationship management of Insurance Advisors
  • Build a high performing virtual sales & engagement culture across the team
  • Set clear targets for recruitment, activation & retention of partners
  • Drive Engagement & Productivity of VRMs through regular trainings, product briefings & Incentive Planning.
  • Ensure Timely resolution of Partner queries related to commission, platform usage, Policy Issuance, etc
  • Monitor Daily/Month business performance across the vertical Analyze productivity & identify gaps or drop offs in partner life cycle
  • identify & Acquire high potential partnerships Manage onboarding & engagement of acquired partners, ensuring revenue delivery & retention .
  • Track partner performance, resolve operational bottlenecks & drive strategic account grown
  • Implement & monitor internal SOPs for

onboarding, verification & code activation Liaise with Insurer partners for training, product updates & escalations .

Collaborate with Tech & Product teams to improve VRM tools & Dashboards


Preferred candidate profile :

- Proven experience in managing large scale tele sales/VRM setup, preferably in Health Insurance sector

- Sound understanding of Agency / POSP model

- Should have worked for 8-10 yrs in Insurance

- Industry (Preferably Health Insurance)

Job Classification

Industry: Insurance
Functional Area / Department: BFSI, Investments & Trading
Role Category: General Insurance
Role: Area / Territory Manager
Employement Type: Full time

Contact Details:

Company: IIFL Finance
Location(s): Mumbai

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Keyskills:   large scale tele sales/VRM setup

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IIFL Finance

IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...