Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Hiring For Client Servicing Role Non Voice Process !!ctc 6lac @ Rivera Manpower

Home > Customer Success, Service & Operations - Other

 Hiring For Client Servicing Role Non Voice Process !!ctc 6lac

Job Description

Hi Warm Greetings, Greetings from Rivera manpower services!


Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory!


Minimum 1 years Experience In International BPO is Mandatory
Book your slots for the interview : Deepa : 9380300*** /9986267*** / 7829336*** About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators.



Position 1: Designation: Accounts Coordinator/ Client Services Executive

CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am) Location- Bellandur,

Bangalore Roles and Responsibilities:

  • Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
  • Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly.
  • Manage client change orders by negotiating deliverable due dates between clients and

internal departments, balancing internal capacity with external demands and expectations.

  • Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
  • Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated.
  • Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
  • Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics.

Note: 1. This is client interaction role and not Finance & Accounts role.

2. Transport - free pick-up and drop facility from your residence to work and back.

3. Meals - Breakfast, Lunch and dinner will be served in the facility.

4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am)


Regards,

Deepa : 9380300***

Rivera Manpower Services

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: rivera manpower
Location(s): Bengaluru

+ View Contact

Keyskills:   digital marketing Customer support voice process non voice process Customer Service Social Media customer care client servicing e commerce process associate project cordination escalation management Project Management content review semi voice Client Handling

 Fraud Alert to job seekers!

₹ .5-6 Lacs P.A

Similar positions

Customer Service Representative(International Voice)

  • Trigent Software
  • 1 - 6 years
  • Pune
  • 4 hours ago
₹ -5 Lacs P.A.

Sbi Dhruva-collection X Bucket / Voice Process @office Work..apply Now

  • Connect Business
  • 0 - 5 years
  • Mumbai
  • 8 hours ago
₹ 1.25-3.75 Lacs P.A.

AP Invoice Processing Process Expert - A

  • Capgemini
  • 2 - 5 years
  • Noida, Gurugram
  • 10 hours ago
₹ Not Disclosed

Customer Service (International Voice- 6 Months Contract)

  • Trigent Software
  • 0 - 5 years
  • Pune
  • 17 hours ago
₹ -5 Lacs P.A.

Rivera Manpower

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...

IndigoJobs © 2025

For enquiries: contact(at)indigojobs.in

We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in