Director, Technical Program Management
- Walmart
- 7 - 12 years
- Bengaluru
- 20 days ago
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Job Description
Position Summary... About Team:
Sams Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivalled by traditional retail. Sams Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sams Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centres, tire and battery centres, and a portfolio of business operations support services
What YouII Do:
This role is responsible for driving cross-functional alignment, program execution, and stakeholder management across complex technical initiatives. This role serves as a strategic amplifier of engineering efforts, connecting business goals with technology delivery and ensuring programs stay on track through ambiguity and change.
Stakeholder Engagement & Program Alignment
- Identify and engage relevant stakeholders across technical and non-technical groups.
- Develop and implement stakeholder management strategies to address competing priorities and ambiguity.
- Lead cross-functional alignment efforts by organizing and facilitating conversations to resolve conflicts and drive consensus.
- Secure stakeholders buy-in for program roadmaps, ensuring transparency on priorities and value delivery.
- Coach team members on effective stakeholder engagement techniques.
Analytical Thinking & Problem Solving
- Use data analysis and research to define program success metrics and evaluate program health.
- Apply structured problem-solving techniques to complex, ambiguous challenges.
- Lead root cause analysis, promote insight extraction from diverse data sources, and influence decisions using data.
- Mentor others on effective problem identification, analytical frameworks, and diagnostic tools.
Program Planning & Development
- Define and manage large-scale program plans including scope, milestones, dependencies, and resources.
- Drive clarity in ambiguous situations involving conflicting strategies or unclear requirements.
- Secure commitments from stakeholders and resolve cross-team and cross-domain constraints.
- Identify synergies and reduce duplication across program workstreams.
- Improve ways of working by introducing better planning, tooling, and workflows.
Program Delivery & Risk Management
- Drive program execution by managing risk, scope, timeline, and budget.
- Use project tracking tools and dashboards to monitor performance across multiple initiatives.
- Assess and mitigate risks across domains, escalate blockers as needed, and manage change effectively.
- Ensure teams remain focused on high-impact work and are unblocked to deliver against goals.
- Align resources and priorities to maximize value delivery and efficient execution.
Technical Fluency
- Translate business and program requirements into high-level technical design conversations.
- Understand modern software architecture, cloud infrastructure, system lifecycle management, APIs, and platform capabilities.
- Collaborate with engineering and architecture teams to broker end-to-end solutions.
- Apply knowledge of emerging technologies, security standards, and site reliability principles to inform program decisions.
Domain Expertise & Cross-Functional Integration
- Demonstrate deep awareness of industry trends, domain terminology, and success metrics.
- Extend program plans to include field operations, marketing, and customer impact analysis.
- Lead due diligence for build vs. buy decisions and assess implications of new processes and automation techniques.
- Influence product and business roadmaps with domain insights and strategic foresight.
Influential Communication
- Craft and deliver clear, concise narratives backed by qualitative and quantitative data.
- Tailor communication styles to stakeholder needs across different levels of the organization.
- Facilitate decision-making by framing options, risks, and trade-offs in business terms.
- Provide and receive feedback with a growth mindset; evolve team practices based on collective input.
- Lead complex discussions and communicate positions with transparency and neutrality.
What YouII Bring:
- Proven track record of leading technical programs at scale.
- Strong interpersonal and stakeholder management skills.
- Proficiency in program management tools and reporting dashboards.
- Familiarity with software and systems design principles.
- Experience working across multiple domains, including engineering, product, and operations.
About Walmart Global Tech
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Flexible, hybrid work
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Benefits
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Belonging
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Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Job Classification
Industry: RetailFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Director - Program ManagementEmployement Type: Full timeContact Details:
Company: WalmartLocation(s): Bengaluru+ View Contact
Keyskills: Computer science Data analysis Automation Due diligence Networking Analytical Pharmacy Risk management Information technology Business operations
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