Looking to onboard a skilled Process Coach with 1 to 6 years of experience to join our team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have a strong background in coding and process coaching, with excellent communication skills. Roles and Responsibility
Develop and implement effective training programs for employees on coding processes.
Analyze data to identify trends and areas for improvement in coding processes.
Collaborate with cross-functional teams to ensure seamless integration of new processes.
Provide coaching and feedback to employees to enhance their coding skills.
Monitor and evaluate the effectiveness of training programs.
Identify opportunities to improve overall process efficiency.
Job
Minimum 1 year of experience in coding or a related field.
Strong knowledge of coding principles and practices.
Excellent communication and interpersonal skills.
Ability to analyze data and identify trends.
Experience with process coaching and training.
Strong problem-solving and analytical skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Process TrainerEmployement Type: Full time