Program Manager
- Iron Systems
- 8 - 13 years
- Noida, Gurugram
- 4 days ago
- Email to a friend
- Report this job
Job Description
Company OverviewIron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems
For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services Experience Required: 8-10 years Job Description
End to end Project Planning and Coordination (Activities and Resources)
Responsible for overall project processes and deliverables
Project onboarding, daily tracking of performance, proactive communication and escalation management
Drive the highest level of customer satisfaction and be a customer referenceable account Issue identification, resolution and stake holder management
Project kick-off, weekly governance, documentation, reports and dashboards
Partnership with customers and stakeholders with a customer focused mindset
Process and Service Improvement and Identification of new business opportunities
BGV, Compliance, training and onboarding as per customer process
Timely escalation to internal teams to take necessary actions Timely invoicing, collection of payments, billing data to be sent on the 1st working day of month to customer Daily status reporting to SDM
Quality control, Knowledge Management and Best Practices sharing IT Operations and Service Operation
Handling Change Request in Project Management
Maintain Project documentation and course folders, SLA, PMS
Skillset
Bachelor of Technology in Computer Science or related field
Information Technology Infrastructure Library (ITIL) Certified
PMP or Prince 2 certified (good to have)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: Iron SystemsLocation(s): Noida, Gurugram+ View Contact
Keyskills: pmp project management escalation management resource project documentation program management tracking
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Iron Systems
Iron Systems is an innovative, customer - focused provider of custom computing infrastructure platforms including network servers, storage, OEM/ODM appliances, IoT & embedded systems.For more than 15 years, customers have trusted us for our innovative problem solving combined with our ???Å¡???...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in