Patient/Customer Care To Comply with the quality Process & policies of the respective area Job Knowledge To demonstrate effective application of technical & professional knowledge. Process Orientation/Documentation Coordination of Medical Councils: Infection Control, Medical Audit, Emergency Preparedness, and Operation Room Users etc Ensure meeting calendars are made Review Minutes of Councils meetings Identify gaps/help items Provide feedback to operations/clinical departments Accreditations: NABH & JCI / any other internal external audits Support the planning and implementation of all requirements of accreditation Audits & QI projects Carry out routine audits of clinical areas/departments Provide feedback to departments Support and implement QI projects Closure of Non conformities To support Max Hospital and Legal Department in the management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety. Medical Policies and Standards Dissemination, Implementation Train, Audits Clinical indicators To support the development, periodic review and improvement of clinical indicators People Orientation To demonstrate professional & courteous behavior to patient & co-workers Cost & Revenue To operate within budget cost. Discipline To be well groomed, punctual & adhere to company policies and practices
Keyskills: Hospital Administration Medical Administration Medical Operations Quality Management Hospital Operations NABH