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We are hiring For Voice process @ IGT Solutions

Home > Voice / Blended

 We are hiring For Voice process

Job Description

Greeting from IGT Solutions

We are hiring for Voice process and looking for immediate Joiners

Interested candidates can directly walk-in to our office.

Profile Summary
IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service

Primary Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Centre policies and procedures
Completes any work as assigned by Management

Education and Essential Experience:
6 months BPO or Travel experience
Graduate / Undergraduate
Excellent Written and spoken communication,
Computer Skills ability/experience using computer applications
Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
Open to work in a voice environment
Interview Rounds:

  • HR Round
  • Versant Test Round / VNA Round
  • Operations Round

Key Enablers:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem-solving skills.

Compensation
Salary up to 30 CTC and TH 26K
Interview Time : 9-30 am to 4-30 pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Information: Mariya Nancy

WhatsApp Number: 8884449***

Mail Id: Ma**********1@ig*********s.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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Keyskills:   Good Communication In English International Voice International Voice Process International BPO Voice Process Us Voice Process International Calling

 Fraud Alert to job seekers!

₹ -3.5 Lacs P.A

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