Sr. Executive - Data Analysis & Auditing (Travel)
- Fareportal
- 3 - 8 years
- Noida, Gurugram
- 5 days ago
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Job Description
Title: Sr. Executive - Data Analysis & Auditing (Travel)
Location: Gurgaon, India
Timings: 1 PM to 10 PM
Job Description
Who We Are:
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.
Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.
FAREPORTAL HIGHLIGHTS:
- Fareportal is the number 1 privately held online travel company in flight volume.
- Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
- 2019 annual sales exceeded $5 billion.
- Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.
Roles & Responsibilities:
1. Fare Data Auditing
- Review air & hotel booking to ensure they are issued in accordance with guidelines and identify any errors for escalation to the relevant team for correction.
- To make sure all the Task/Reports must be completed within SLA (24-hour void window)
- All queries (Internal & External) must be addressed within shift, keeping in mind the SLA of 24 hour.
- Regular follow up on email/compass/ADO, related to Automation /Bug / Enhancement.
- Use advanced Excel techniques (e.g., pivot tables, vlookup, data validation) to process, clean, and summarize data from multiple sources.
2. Work with Tech teams to diagnose and highlight system-related issues that may help in reduction in errors, improving system accuracy and reducing customer impact.
Skill/Qualification Requirement:
- Education: Bachelors degree in any stream.
- Experience:
- At least 3+ years of experience in data analysis, auditing, within the travel, airline industry.
- Technical Skills:
- Advanced proficiency in Microsoft Excel (including pivot tables, formulas (like: - count if, sum if, Left, Right, Mid, vlookup, conditional formatting etc.).
- GDS knowledge (Amadeus/Sabre)
- Preference: -
- Basic SQL skills for querying (Optional but a plus)
- Analytical & Problem-Solving: Strong ability to analyze complex data, identifies trends, and recommend data-driven solutions.
- Communication Skills: Strong verbal and written communication skills to present findings and collaborate with cross-functional teams.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Business Process Quality - OtherEmployement Type: Full timeContact Details:
Company: FareportalLocation(s): Noida, Gurugram
Keyskills: Advanced Excel SQL Travel Data Analysis Power Bi Flight Ticket Booking Reporting data audit Reservation Excel Airlines GDS Cancellation Dashboards Data Reporting Hotel Booking
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