Distinguished, Software Engineer
- Walmart
- 15 - 20 years
- Bengaluru
- 6 days ago
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Job Description
Position Summary... About the Team:
The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates focus on what matters most -supporting our customers and members.
People Technology is a significant segment of Walmart Global Tech s Enterprise Business Services, invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.
About People.AI Team: The People.AI team is responsible for developing and deploying AI/ML solutions supporting the Walmart associates globally.
In this role, you will build an LLM-powered intelligent voice-based experience to integrate with associate facing contact centers to enhance associate experience, increase first call resolution and drive productivity by implementing self-service Q&A and action agents. You will design and build an intelligent conversational architecture that improves communication, automates tasks, accesses data and insights, and provides personalized Q&A support to associates in a multi-modal setup and ultimately creating a more efficient and engaging work environment.
What youll do:
This is a vital role with significant growth prospects. You will have work to do from day one and you will be counted on to create opportunities that align with the overall organizations goals. Some of this role s key responsibilities include, but not limited to:
Design, develop, and deploy LLM-powered intelligent applications that enhance productivity and engagement for Walmart associates across the globe. Build and integrate enterprise-grade conversational agents and AI copilots into contact centers, chatbots, internal portals, and business applications to automate tasks, improve communication, and provide real-time, contextualized support.
Leverage state-of-the-art LLMs and frameworks like LangChain, LangGraph to create dynamic, natural language interfaces over enterprise data.
Implement retrieval-augmented generation (RAG) pipelines using vector databases such as Milvus or FAISS to enable deep integration with Walmart s knowledge ecosystem.
Enhance the clarity, conciseness, and readability of generated knowledge Q&A to ensure it is wellsuited for voice-based service agents.
Build developer-friendly tools and reusable frameworks that abstract key aspects of ML and LLM system complexity enabling developers without prior ML experience to quickly build highquality, scalable AI solutions with minimal friction, while maintaining reliability, governance, and performance standards.
Act as a platform enabler and technical collaborator, working closely with Data Scientists, Software Engineers, Product Managers, and MLOps/DevOps teams to streamline model deployment, monitoring, and lifecycle management.
Design end-to-end system architecture for GenAI applications and its integration with contact centers, chatbots and other business applications
What you ll bring:
You have 15+ years experience in design, development and maintenance of highly scalable, secure and user-centric products and platforms
Expert-level proficiency in programming languages such as Python or Java, with a strong track record of delivering high-performance, production-grade code for machine learning applications.
Proven experience designing, developing, and operationalizing end-to-end ML systems, including data ingestion, feature engineering, model training, deployment, and monitoring.
A solid understanding of core machine learning principles, including various model families (e.g., tree-based models, deep neural networks), feature selection techniques, and practical challenges such as data quality, bias, and concept/data drift.
Deep experience in Linux-based development environments, along with containerization using Docker and orchestration with Kubernetes for scalable ML service deployment.
Hands-on experience working with cloud platforms like Google Cloud Platform (GCP) or Microsoft Azure, with familiarity in their AI/ML tools, infrastructure components, and DevOps ecosystems.
Proficiency in building and scaling API-based services and distributed systems, and in managing workflows using tools such as Apache Airflow or similar orchestration frameworks.
Strong working knowledge of SQL and modern data engineering practices, enabling seamless integration of ML pipelines with batch and streaming data sources.
Proficient in version control with Git, and experienced in collaborating within agile, crossfunctional software teams.
A deep grasp of software engineering best practices, including API design, automated testing, CI/CD pipelines, and observability for ML-driven systems.
Clear and confident communication skills, with the ability to understand cross-functional requirements and translate them into scalable technical solutions.
A mindset grounded in intellectual curiosity, with a passion for MLOps, cloud-native technologies, and driving innovation in scalable AI infrastructure.
About Walmart Global Tech
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Flexible, hybrid work
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Benefits
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Belonging
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Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Option 2: 8 years experience in software engineering or related area.
Job Classification
Industry: RetailFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Search EngineerEmployement Type: Full timeContact Details:
Company: WalmartLocation(s): Bengaluru+ View Contact
Keyskills: Computer science System architecture Linux Networking Agile Apache Distribution system Monitoring SQL Python
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