Zonal Head - OTC Sales, North & East
- Aditya Birla Sun Life
- 5 to 9 Yrs
- All India
- 5 days ago
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Job Description
- Job Purpose Implement the sales strategy for OTC (Over the Counter) sales in the designated area - Garments) for the Linen Fabric business of JST to improve market capitalization and to achieve business objectives Job Context & Major Challenges Challenge is to promote and sale Linen fabric in OTC and dominate in domestic market despite growing competition from other domestic suppliers. To create demand for the Linen fabrics among Indian consumers in the market environment where the scope is much yet. Challenge is to continuously enrich product mix through new product/design development for expanding the customer base and profitable growth. Catering to the market with existing lead time as fashion trends and preferences are very volatile Key Result Areas KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters) KRA1 Sales Operations Acknowledge customer inquiry within 24 hrs Discuss technical specs. such as construction, count etc. with customer and confirm orders as per capability and capacity Coordinate with Design & Development teams to prepare samples and ensure their timely dispatch to customers Obtain sales order confirmation from Customer with agreed technical specs. & T&C KRA2 Production & Dispatch Follow up with PPC & Production for status of order in process & highlight deviations, if any Track the production & dispatch schedule and keep customers in loop Inform customers of the consignment dispatched with relevant details Coordinate with Packing dept for ensuring matching customer needs of packing for samples and finished goods. KRA3 Customers Financial Assessments / Receivables To prepare detailed customer profile by visiting the customers and take reference from market to estimate & recommend credit limits. Daily monitoring of the Receivables status and to maintain their Ughai within limit and maintain control over dues. Pursue for critical / delayed Ughai (Receivables) , if any. KRA4 Customer Complaints Manage all customer queries post sales and provide solution for their problems Coordinate with Quality Dept for suggesting technical solutions Share customer feedback to Production & Quality depts. for preventive actions KRA5 Business Development Develop new customers through connections & references Administer Annual customer satisfaction study,
Employement Category:
Employement Type: Full timeIndustry: ManufacturingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Zonal Head - OTC Sales, North & EastContact Details:
Company: Aditya Birla GroupLocation(s): All India+ View Contact
Keyskills: Sales Strategy Sales Operations Product Development Customer Relationship Management Business Development
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Aditya Birla Sun Life
Aditya Birla Capital is a part of the Aditya Birla Group, a US$ 48.3 billion Indian multinational, in the league of Fortune 500. Anchored by an extraordinary force of over 120,000 employees, belonging to 42 nationalities, the Aditya Birla Group operates in 34 countries across the globe. Formerly k...
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