Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Intouchcx Hiring Voice/chat Support | CTC upto 5 Lakh | |Hitechcity @ IntouchCX

Home > Voice / Blended

 Intouchcx Hiring Voice/chat Support | CTC upto 5 Lakh | |Hitechcity

Job Description

Heres a professional Job Description (JD) for your requirement at IntouchCX:

Job Title: International Voice & Chat Process Executive
Company: IntouchCX
Location: Hyderabad (Work from Office)
Experience Required: Minimum 6 months in International Voice or Chat Process
Job Type: Full-Time
Working Days: 5 Days a Week (Rotational Shifts)
Shifts: Rotational (24/7 Support)
Transport: 2-Way Cab Provided

Job Description:

IntouchCX is hiring experienced professionals for International Voice and Chat Process. If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity!

Roles and Responsibilities:

  • Handle inbound and outbound customer queries through voice or chat channels.
  • Provide excellent customer support and resolve issues in a timely manner.
  • Ensure customer satisfaction and maintain quality service standards.
  • Escalate unresolved queries to the appropriate internal teams.

Eligibility Criteria:

  • Minimum 6 months of experience in an international voice or chat process is mandatory.
  • Excellent communication skills in English (both written and verbal).
  • Graduate or Undergraduate with good technical and logical reasoning skills.
  • Comfortable with rotational shifts and night shifts.

Salary Package:

  • International Voice Process: Up to 5 LPA
  • International Chat Process: Up to 4.5 LPA

Perks and Benefits:

  • 2-Way Cab facility
  • 5 Days Working (2 Rotational Week Offs)
  • Professional Work Culture
  • Growth Opportunities within the organization

How to Apply:

Interested candidates can apply through Naukri.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Visakhapatnam

+ View Contactajax loader


Keyskills:   sutherland Customer Support techmahindra amazon chat deloitte sitel verizon microsoft chat support genpact hcl Linkedin cognizant telestra Youtube email support airlines International Voice Honeywell comcast wipro facebook Intouch google infosys at&t dell Instagram verzin hsbc wns

 Fraud Alert to job seekers!

₹ .5-5.5 Lacs P.A

Similar positions

HR (International Voice Process)

  • trigent
  • 0 - 5 years
  • Pune
  • 1 day ago
₹ -4.75 Lacs P.A.

HR Voice Process

  • Trigent Software,
  • 1 - 6 years
  • Bengaluru
  • 1 day ago
₹ 1.5-4.75 Lacs P.A.

Hiring For International /Internatio process - Customer support@ 4.5L

  • Sancrest Consulting
  • 0 - 2 years
  • Noida, Gurugram
  • 1 day ago
₹ 2.75-4.25 Lacs P.A.

Technical Support Executive

  • HCLTech
  • 0 years
  • Noida, Gurugram
  • 1 day ago
₹ 50,000-1.25 Lacs P.A.

IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...