Sales Operations Analyst @ Guidewire Software

Job Description

The ideal candidate is highly analytical and business savvy, excels at writing and project management, is able to manage priorities and multitask, and can partner with key decision makers to drive to successful outcomes. Reporting to the Sales Operations Manager, the Sales Operations Analyst will primarily focus on data entry, quality assurance, CRM & Account maintenance, RFP & Security Questionnaire management and other ad hoc responsibilities. Using knowledge of the company s products and services, your responsibilities include, but are not limited to: Contract administration, tracking financial metrics, price quotes, invoicing, business approvals, and project managing the operational requirements for varying levels of deal sizes and complexities. You will partner with cross-functional teams including Sales, Services, Legal, Finance, and rest of the Operations team to align resources to facilitate renewals and ongoing contract management.

• Serve as a trusted advisor to the Account Managers on contract review and business terms to support the customer relationship.
• Ensure compliance with published sales and business approval policies. Be an advocate and partner to internal organizations to understand complex sales issues.
• Assess priority and urgency, anticipate bottlenecks and balance project demands.
• Build strong productive relationships and feedback loops with Account Managers, legal, finance, and operations teams to drive efficiency and organization satisfaction with the contracting process best practices
• Drive current customer contract audit and verification
• Project-manage the entire proposal process for customer account related questionnaires (non-sales related), from initial review of the questionnaire to release of final deliverable to the client. This includes ensuring all packaging of responses is consistently professional, assigning action items, and holding colleagues accountable to deadlines.
• Assist with special projects as assigned
• Position will require less than 10% travel

• Strong organizational skills and ability to handle multiple priorities simultaneously
• Exceptional oral and written communication
• Ability to communicate with senior executives
• Ability to adapt quickly to a changing environment
• Extensive MS Office software skills are required (Word, PowerPoint, Excel, Outlook)
• Experience with Salesforce & Snowflake strongly preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Operations / Enablement
Employement Type: Full time

Contact Details:

Company: Guidewire Software
Location(s): Bengaluru

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Manager Quality Assurance Contract management Analytical MS Office RFP Operations Analytics Auditing Data entry CRM