Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering
Freshers or 0-6 months of experience in similar environments/ tech companies
Cognitive threshold of 1,100 through AMCAT assessments for Data Interpretation, Logical Reasoning, Quantitative Skills and Reading Comprehension
Ability to work as a team and demonstrate collaborative culture
Technological savviness - able to quickly understand Alphabets products which are technical in nature
Strong familiarity with Google products/ software e.g. Chrome, Docs, Trix etc.
Quick learning and understanding of complex processes
Deliver high quality and ensure process compliance
Additional preferences
Experience working in a B2B or B2C environment
Comfortable with a rapidly-changing environment
Broad understanding of driving laws/ lane guidelines/ traffic signals. Driving experience a plus
Proactively identify issues and suggest solutions on how to make projects run more smoothly.
This role requires flexible shifts and 24/7 coverage(including night shifts and public holidays)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Freshers