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Customer Relationship Executive @ Alpha e-barcode

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 Customer Relationship Executive

Job Description

Job Summary :

  • Monitor relationships with existing customers through CRM systems, Inform clients of unforeseen delays or problems,

  • Ensure the CRM system provides an effective sales funnel,

  • Handle the processing of all orders with accuracy and timeliness,

  • Responding to complaints from customers and give before and after sales support when requested,

  • Develop and implement marketing techniques that will drive new customers,

  • Set specific marketing strategies to retain customers,

  • Provide software technical telephone and remote/online support,

  • Scheduling Implementation and Training Sessions Online and Onsite,

  • Directly reporting to MD on daily basis,

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Alpha e-barcode
Location(s): Ahmedabad

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Keyskills:   Customer Relationship After Sales Support Crm System Marketing

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Alpha e-barcode

Alpha-e Barcode Solutions Pvt Ltd. has expertise in providing high quality, customised, Competitive and cost effective software solutions. We are maintaining our customer's relationship by delivering after sales services with the best support, leveraging our more than a decade of experience and feed...